WhatsApp Business Marketing in Lucknow
Have you ever used WhatsApp for anything other than messaging your friends, family and acquaintances? Did you know that WhatsApp can be used as a marketing tool? Yes, it is a lesser known fact that WhatsApp business marketing is a growing area. WhatsApp is just waiting to be discovered as the next big marketing tool and by the looks of it, it won’t be long!
WhatsApp has a lot of potential, there are more people using WhatsApp than other social media platforms combined, which means that it is the perfect platform to market your business if you know how to do it.
WhatsApp business app is ideal for small businesses as they can tap into the large user base available in that platform. It is best to understand how to use WhatsApp for business marketing before we get into it. There are a few things that you need to learn before using Whatsapp for business marketing. Currently WhatsApp business marketing in Lucknow is gaining a lot of traction and we will list out the reasons why in this article.
Why should you use WhatsApp for business marketing?
There are more than 1.5 billion monthly active users on WhatsApp and more than 60 billion messages are sent on WhatsApp every day. The customers for any business are already available on this platform, all you need to do is tap that audience. WhatsApp has a wide variety of users ranging from young to old. People are also most likely to shop from businesses that they can respond to directly.
When you’re using WhatsApp for business you’re engaging directly with your customers, this creates a more personal connection between your business and your customer. The audience is also more comfortable using messaging apps to communicate with businesses. Also, you get a high chance of getting responses back when you’re using WhatsApp than when you’re using other platforms. WhatsApp messages have a high rate of engagement. Sharing your content on WhatsApp also means that your content is private and will only reach your target audience directly. All these reasons showcase the reasons as to why WhatsApp business marketing in Lucknow is gaining a lot of popularity.
Customer service tips to be followed on WhatsApp business:
- 24 hours customer service: You will get better customer response and engagement for your business if you are available to respond to them within 24 hours. This will increase customer satisfaction and loyalty for your brand.
- Creative messaging: WhatsApp allows you to respond to messages creatively using different formats such as GIF’s, stickers, videos, emoijis, images and so on. You can play around with the formats to come up with fun responses for your customers creating a positive customer service.
- Chatbots: It gets tedious to respond to FAQ’s after a while, that is why it is best to make use of the chatbot option available in WhatsApp business. All you have to do is type in the necessary responses for these questions and let the bot do its work. But it is not advisable to leave everything to the chatbot, it will be better for customer satisfaction if there is a human touch to the responses, once in a while.
- Publicize the WhatsApp service number: You customer service cannot come into fruition unless people know that there is a number to be contacted. Share the contact details on other platforms of your business and on website pages so that customers are aware of it.
These are some of the tips to keep in mind when doing customer service using WhatsApp business app. WhatsApp business marketing in Lucknow has been growing significantly over the past couple of years.
Advantages of using WhatsApp business:
- You can have special offers for your business and promote them on your status, this will help to bring in more orders for your business.
- You can also show engaging videos of how your business works, the behind the scenes process and everything to generate more interest and build a connection among your customers.
- You can provide support to your customers. Since WhatsApp Business was developed for small businesses it makes it easier for the business to respond to their customers directly and answer their queries. The customers can get instant replies to their queries and this provides a satisfactory experience for them.
- As businesses are directly communicating with their customers they can get direct feedback from them on their products and services. They can also do in depth analysis on consumers and find out what they like or do not like. This can be really beneficial to a business.
- Another advantage is that they can get direct ratings and reviews from their customers.
- You can promote business innovatively using the WhatsApp status feature.
There are numerous advantages to using WhatsApp business app. WhatsApp business marketing in Lucknow has been growing significantly over the past couple of years.
How Sociall.in does WhatsApp business marketing in Lucknow?
Sociall.in is a top digital marketing agency. It uses the WhatsApp Business app to connect with the clients. It helps the clients to understand the nuances of WhatsApp for business marketing and helps them to set up business profiles on WhatsApp. Sociall.in has great expertise in using this platform for business marketing and can also guide your business for the same. This is one of the reasons as to why Sociall.in is one of the best digital marketing agencies for WhatsApp business marketing in Lucknow.
Contact Us Today for a Free Consultation!
Fill the Form
VGP Victory House, அண்ணா சாலை, Mount Road, Anna Salai, Triplicane, Chennai, Tamil Nadu 600002.
Phone: 78248 68277